Then you will receive a popup which is written with "Your password was changed". There should be other people who have changed their phone number or email address, for these people, here also another solution in our Part 3, let's show you about that.
Step 1 Go to account. Step 2 In the "Enter password" window, just click "I forgot my password". Step 3 You will be asked "Why can't you sign in", just select "I forgot my password" and click Next. Step 4 Enter the verification code you received and click Next. Step 5 As you do not have an alternative phone number and email, you need to select "I don't have any of these" and click the Next button.
Step 6 Enter an email address that's different from the one you're trying to recover and click "Next". Then you will receive a verification code in this email.
Step 7 Enter the code to box of the popup, and click Verify. Step 8 Answer the questions in the form for verify your identity. The questions will include:. Step 9 After your information has been submitted, you will receive an email stating the success request in 24 hours.
Now have you known how to reset your Hotmail password? Maybe you are confused about the methods above, but don't worry, just try you will know how exactly it is going on.
What to do if I forgot password on iPad? You can learn to fix Forgot iPad Password issue in this post. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Maybe what you should do is not use any of your current devices. Borrow another device from someone, family, friend, whomever and change your password on it make sure it is a brand new password you've never used before anywhere and look at turning on 2 factor authentication.
Hello Carmen. I wish I had some good advice, my account too has been hacked, but there are no good phone numbers - I have found multiple numbers but none of them work. I am in Australia and the hacker still has control of my long term email and as he has managed to put some code in, when I try to get microsoft to contact me the email I enter changes, so they never get back to me.
I had photo ID and Birth Certificate - I am open to fraud, but there simply is no way to contact microsoft that I have found. Someone on here kindly sent me a number but it must have been cut off, or the numbers are wrong, or maybe it was a different country phone number. My situation should be fixed easily. I have asked them to ring me. Carmen I am sorry but you are probably going to be left without any help like me. You can try the forms showing previous email contact, subject line, and accurate word for word records and send that form in via internet.
If you are successful, you will receive an account recovery code. Enter the Recovery code in the corresponding field. Click on the Use Recovery Code button.
Have you been unsuccessful in logging into your account? If you are confident that your password is correct, but the system insists that the password does not correspond with your email account. If you have done both, but still cannot access your account, it is probably time to reset your password. There are two methods that you can choose to reset your Hotmail password:. Before you worry about recovering lost or forgotten Hotmail password, here are some tips and tricks to make life much easier:.
As you can see, it is really easy to recover lost or forgotten Hotmail passwords. However, in order for you to successfully retrieve it, you will need to provide Microsoft with as much information as possible to make the whole process much easier.
What is a Microsoft account? Update your profile. Microsoft account More Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical.
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