To help the representative provide you with the best service, please do the following:. To determine your product information, select About Peachtree Accounting from the Help menu. Enter the appropriate information and click the Print button.
This information will assist Peachtree Client Support technicians when resolving your problem. If you are operating on a network, please provide the name of your network, the location of the Peachtree Accounting program program path , and the location of your Peachtree Accounting company data the data path. If you are experiencing problems printing a report, form, or financial statement, please provide the name of your printer and possibly the printer driver used.
For printing errors, consider printing to an alternate printer to help isolate the problem. If you designed a custom report, form, or financial statement, try printing the standard predefined version.
Also, open the sample company and try printing the same report, form, or financial statement. This helps determine if the problem is specific to your customized design or company data. If you need to remove Peachtree Accounting, use the Uninstall program included with Peachtree Accounting when it was initially installed. When you uninstall Peachtree Accounting, all components including program files, pre-defined reports and forms, and sample company data are removed from your system.
Your personal company data will remain on your hard disk. Once the program has been removed and the process has finished, choose to return to Windows. Below are frequently asked questions that may help you resolve errors during or errors when starting Peachtree Accounting.
This message can appear on Windows NT and Windows , especially if you are operating in a network environment. In order to install Peachtree Accounting on your computer, you must have full access administrative rights to your local hard drive. This allows Peachtree Setup to install the program files and make the proper entries to the Windows Registry.
Please exit and log into Windows as a user who has full administrative rights and try again. Or, contact your system administrator to change your user rights. Your data will be converted to the new Peachtree Accounting format the first time you open your company. Once you convert your company to the new release, you cannot use your data with any prior releases of Peachtree Accounting. For that reason, we strongly suggest that you back up your data to diskettes before converting your company files.
They will be converted for use in the new Peachtree Complete Accounting format. Btrieve, the underlying database structure used by Peachtree Accounting, has a limit of approximately 50 characters in the directory path name. For instance, you could install Peachtree Accounting to a directory called. The length of the path to your files would cause a Btrieve error. Then restart Windows.
For Windows 95 users, please see next question. Install Peachtree Accounting now as a normal stand-alone computer, not attached to a network. If you decide that the data files should reside on a different computer, you will have to copy your company directory to the other computer.
Your computer is having difficulties installing one of the files from a compact disc or diskette. Try installing the program on another computer. Turning off screen savers and virus checkers may also help. If you suspect that a compact disc or diskette is damaged, please contact Peachtree Technical Support for replacements.
Peachtree either does not have enough memory to load these files or it cannot find the files to load. If Peachtree is on a network, check your network connections. You may have to restart your computer to establish the connection to remote network drives.
Restarting your computer will also reset your memory. Peachtree Accounting currently uses the Btrieve database engine version 6. When other programs, using an older version of Btrieve such as version 5. To correct this error, start Peachtree Accounting before starting other programs using Btrieve.
Peachtree Accounting does not support large system fonts in your Windows display settings. To use Peachtree Accounting, please switch your system fonts to the small font typically used in Windows. First, check your network connections. If you are running on the following two networks, you may need to update your networking software.
Invisible LAN: you need to be running version 3. The problem can be resolved by updating your Novell VLM version to 1. When running in a multiuser environment, such as a network, Peachtree Accounting uses Record and File Locks to prevent more than one person working with a record at a time. This makes your data more secure and prevents problems with data being improperly saved.
To help reduce the number of conflicts of this type, we suggest you use the real-time posting method, rather than batch posting. During the installation process, select the Upgrade setup option. This option upgrades your program files from a previous version of Peachtree Accounting, maintaining your existing installation and registration settings. If you elect to use a new or alternate directory name, you will be prompted for the Release 7 serial number and registration unlock code.
If you are upgrading and attempt to open your established company data for the first time, a window displays asking you to convert your data to the new format. This is required if you intend to use your company in the new release of Peachtree Accounting. The purpose of this chapter is to explain how to convert existing Peachtree Accounting data to the new Peachtree Complete Accounting Release 7 format.
It will inform you of conversion issues you may encounter when attempting to use existing Peachtree Accounting data.
Before you begin converting Peachtree Accounting company data, be sure to read this chapter completely and carefully. The company data conversion is used only for companies that used prior releases of Peachtree Complete Accounting for Windows , Peachtree Accounting, or First Accounting. Before you proceed in converting your data, we recommend you turn off all screen savers, disable virus-protection software, and close all other applications.
This will speed up the conversion and avoid any errors. Also, make sure you have ample hard-disk space available where your data is located before converting your company. The conversion may require up to 2. For example, if your company is 2 MB, you should make sure 6 MB of hard-disk space is free. This does not mean your company will triple in size. Peachtree uses the extra space temporarily while converting.
You have three options: Backup, Continue, and Cancel. Once the backup is complete, you return to the Conversion window. We strongly recommend you make a backup before converting your company data to the new Peachtree Complete Accounting format. This way if something failed or there was a power outage, you could restore the backup and convert again. Once the conversion is complete, you return to the main Peachtree Accounting window. The conversion process may take some time depending on the prior release the program is converting and the amount of memory in your computer.
For example, if you are converting a 4 MB company, this may take between 15 minutes to 1 hour depending whether you use inventory or not. If this is the case, we recommend you begin the conversion before lunch or at the end of the day. Companies with large amounts of data could take a long time to convert.
Once you convert your company to the new format, you cannot use your data with any prior releases of Peachtree Accounting or First Accounting. If you are sure the conversion has stopped before it is complete, but no error message displays, try these steps before calling Technical Support:. This means completely replacing the partially converted company data with the pre-existing copy. Note: You cannot backup or restore data through the Peachtree Accounting facility at this point.
Before attempting the conversion again, make sure all other applications are closed. You will need approximately 2. This document gives detailed instructions for correcting the error. When the process is complete, copy the data back to the network drive. If you have an automatic backup routine enabled on your network and run the conversion or purge process overnight, you should disable this routine. It can be re-enabled after the purge or conversion process has completed. If you still run into errors while converting existing data, consider examining technical tips and frequently-asked questions that Peachtree Software provides through our PeachFax fax-on-demand service and PeachFacts documents available at the Peachtree Software web site or contact Peachtree Software Client Support.
This section contains important information if you are upgrading from an earlier version of Peachtree Complete Accounting, Peachtree Accounting, or First Accounting. The following is a short list of the features in Release 7 that may or may not impact your conversion of existing data. This means that the program, when used in accordance with its associated documentation, will use four-digit years on input and output where appropriate.
This includes viewable four-digit dates on screen and within reports. For two-digit year processing, years [51] through [99] are assigned a 19xx date, and years [00] through [50] are assigned a 20xx date.
To illustrate this, open the sample company, Bellwether Garden Supply. This Peachtree Accounting company is set up with a March 15, , system date; it has data entered in and Peachtree Accounting can allow custom access for different individuals.
You can set up user profiles records for each person who will be using Peachtree Accounting. Each user record is set up with a user ID and password that will be required before opening and working with company data.
Setting up users also enhances security and personal accountability when the Use Audit Trail option is activated see below. You can also set up user rights control levels to various program areas of Peachtree Accounting. When user IDs and passwords are set up, Peachtree prompts you for a user ID and password when you open a company. If you know the password, you can access the areas of the program to which you have rights. Passwords from previous versions of Peachtree Accounting Releases 5 or lower are converted to user records in which the user ID and password are the same value.
To personalize the new user records and take advantage of the new limited access features, select Users from the Maintain menu. User IDs and passwords are case sensitive. Therefore, make sure you type the user ID and password exactly as set up in the user record when opening your Peachtree Accounting company. Peachtree Accounting has several methods to track information. For example, the General Ledger, journals, reports, and financial statements can be used to trace transactions and balances for audit purposes.
This is a security option that logs when a person enters data, maintains edits existing data, and removes data. Audit trail provides accountability of users, deters users from fraudulent activity or mistakes, and tracks transaction history. The Audit Trail report can trace fraudulent activity and other accounting adjustments you may not know were completed.
If you intend to have Peachtree maintain an audit trail log, it is strongly recommended that you set up users in your company. The Audit Trail report can associate user IDs with each data and system activity performed as it occurs and establishes personal accountability. This allows simplified and faster data entry for common transactions.
When the General Ledger accounts fields are not visible, it is assumed that the default accounts you have set up will be used when recording the transaction. This exciting new feature allows you to actually look at the journal entry prior to posting or saving a transaction.
When you select the Journal button in various task windows, the Accounting Behind the Screens window displays. You can modify the journal entry by changing the account IDs for each line item in the transaction. Depending on what type of task is open, the Accounting Behind the Screens window displays the Journal tab s that correspond to the particular transaction.
You can choose from five color schemes that change the appearance of windows and dialog boxes used in Peachtree Accounting. Each scheme uses a different combination of colors.
When you select a color scheme preference, this default affects all companies in the Peachtree Accounting data path that are accessed by this computer. You can change color schemes at any time. If you operate on a network, each workstation can set up its own color scheme preference. If you are upgrading from a previous version of Peachtree Accounting, this color scheme is initially set up. If you are new to Peachtree Accounting, this color scheme is initially set up.
From the Options menu, select Global. In the Maintain Global Options window, select the General tab and choose a color scheme option. If you change a color scheme preference and select OK, you must close and restart Peachtree Accounting for the color changes to take effect. Welcome to ManualMachine. We have sent a verification link to to complete your registration. Log In Sign Up. Forgot password? Enter your email address and check your inbox.
Please check your email for further instructions. Enter a new password. Peachtree Software. All Rights Reserved. Peachtree Software License Agreement The following states the license agreement that governs your use of this product.
Support Peachtree will support the current version of this software and any previous versions that Peachtree elects to support. Tax Updates Likewise, changes in state, federal, or local tax laws may render this software, or previous versions, obsolete. Table of Contents Getting Started Guide. Displaying the Peachtree Accounting Online Manuals 1 From the Start menu, select Programs, and then point to the Peachtree Accounting folder or the name of the program folder you chose during the Online Documentation setup.
Before beginning this procedure, it is assumed that you have at least one shared drive established possibly on an administrators computer and that Note workstations are mapped to this drive. Online and Peachtree. With Sage ACT! Link for Peachtree , customers can Meeting Your Business Needs Backed by thirteen years of industry experience and partnerships with leading accounting XT2 has everything you need to complete a budget, forecasted cash flows and balance sheets - in little detail or as comprehensive as desired.
Accountants and Peachtree , GreatPlains, Excel or any accounting software QuickService is an enterprise server solution. QuickService solves the most common problems encountered by service Windows Mac. Select Users and then Setup Security. Select Change and set a password for the transfer.
Note : The new password has an 8-character limit and exceeding the limit will cause the conversion tool not to work. After you set your new password, select OK , then close Sage Find and open the folder you saved the downloaded file to. Under Compatibility mode, select the checkbox for Run this program in compatibility for: and choose Windows 8 even if you have Windows 10 from the dropdown and then select OK.
Step 5: Convert your data In the conversion tool, select Browse. Find and select the Sage 50 company file you want to convert. If you have multiple files you may need to scroll to find your company name and then select OK.
Enter the Sage 50 password you just created. Then select Next. Select Browse and choose the folder to save your converted data to, and then select Next. If you don't pick a folder, the default is your My Documents folder. We highly recommend you import into a file that is no more than 2 folders deep. Review what you entered. If everything looks good, select Convert File to start the conversion. This will launch QuickBooks and the QuickBooks - Application Certificate window requesting access to the company file.
Quickbooks will launch automatically. A certificate will pop-up. Select Yes, Prompt Each time and then Continue. Note : This may prompt twice. Then review the transfer log: Open the Windows Start menu. Search for and open File Explorer. Review the failed transaction log file in the folder.
This tells you if any data didn't transfer over. Possible errors: If you get an error that says, "It looks like something went wrong", we can help.
Your file may not be saved locally.
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